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About Jeanne Bliss

Authored 1 article.

Jeanne Bliss is the founder of CustomerBLISS; a consulting and coaching company helping corporations connect their efforts to yield improved customer growth. Her best-selling books are; Chief Customer Officer: Getting Past Lip Service to Passionate Action and I Love You More than My Dog: Five Decisions for Extreme Customer Loyalty in Good Times and Bad.

    Articles

  • Is 100% Customer Satisfaction Achievable? For This Company, Yes

    Features, April 09, 2014

    Simplicity Sofas is a furniture manufacturer in High Point, NC. and an eCommerce retailer specializing in furniture for small spaces. After more than six years in business and $4 million in sales, the company has never received a negative review on their website – not one. We share 10 Tips For Achieving 100% Customer Satisfaction.