About Eric Groves

Authored 1 article.

Constant Contact’s email marketing, social media marketing, event marketing, and online survey tools help small organizations grow their businesses by building stronger customer relationships. More than 400,000 small businesses, nonprofit organizations, and member associations worldwide rely on Constant Contact's easy-to-use, affordable online tools to create and deliver personalized, professional communications that engage casual customers, members, prospects, and passionate customers wherever they congregate online — from their email inboxes to their social networks. All Constant Contact products come with unmatched education, training and personal coaching services, and award-winning technical support. Founded in 1995, Constant Contact is a publicly traded company (NASDAQ: CTCT) with offices in Waltham, Mass.; Loveland, Colo.; Delray, Fla.; and, San Francisco, Calif. Learn more at http://www.ConstantContact.com.


  • 10 Ways to Continue the Conversation with Customers

    Features, March 15, 2011

    For too many small business owners, once a customer leaves your shop or your service is completed, the conversation ends. But it doesn't need to stop there. If you can continue those threads of dialogue online through e-mail, newsletters, and social media, you have a better chance of building stronger ties to your customer base.