SGMC Health Earns ISO 9001 Quality Management System Certification from DNV

Staff Report From Georgia CEO

Monday, March 16th, 2026

SGMC Health announced that its teams have earned ISO 9001 Quality Management System certification through DNV Healthcare Inc., an internationally recognized standard that validates strong quality, safety, and performance systems across the health system.  
 
ISO 9001 certification is awarded to organizations that demonstrate consistent, reliable processes supported by data‑driven decision‑making and continuous improvement. In healthcare, the designation reflects a systemwide commitment to patient safety, quality outcomes, and operational excellence. 
 
“ISO 9001 certification places SGMC Health among an elite group of U.S. health systems that have adopted an internationally recognized quality management standard," said Pankaj Agrawal, MD, SGMC Health Senior Vice President and Chief Medical Officer. “This recognition goes beyond traditional hospital accreditations and reflects the discipline and teamwork our employees and physicians demonstrate every day.” 
 
DNV serves as SGMC Health’s primary accrediting organization, conducting comprehensive surveys to evaluate compliance with federal requirements and internationally recognized quality standards. In addition to ISO 9001 certification, SGMC Health maintains multiple DNV accreditations across its hospitals and specialty programs, including hospital accreditation and Primary Stroke Center recognition.  
 
The ISO 9001 certification process is ongoing and multi‑year, requiring sustained performance and continuous monitoring. Its achievement reflects the collective effort of SGMC Health employees, physicians, and volunteers who support safe, high‑quality care across the region. 
 
SGMC Health is the most comprehensive health system serving South Georgia and North Florida, with four hospitals across Lowndes, Berrien, and Lanier counties. The system also operates an extensive physician network, ambulance services, a cancer center, hospice, retirement and skilled nursing facilities, imaging centers, and urgent care locations. Through strategic partnerships, facility expansions, and a relentless pursuit of excellence, SGMC Health continues to fulfill its mission: to improve the lives of all it serves. Learn more at sgmc.org.