In Valdosta This Week

Staff Report

Tuesday, January 12th, 2021

City of Valdosta Issues December 30 COVID-19 Update on Services and Facilities

The local Department of Health stated that on December 30, 2020, stating in the last two weeks, our 10 county district COVID-19 positivity has increased from 15 to 27 percent. Until further notice, all city facilities will be closed to the public beginning on January 1, 2021. This includes Municipal Court, City Hall, Utilities, Public Works, the City Hall Annex, and Mathis Auditorium. 

Consistent with guidance on limiting the spread of COVID-19 through social distancing, we ask you to please communicate with our staff over the telephone and online. Visit the City’s website at for information on services, forms, or other items you need. Staff email addresses are also available online to conduct business via email.

The lobby of the Customer Service Department is closed. We ask citizens to pay at the drive-through, over the phone, at the dropbox in the Customer Service parking lot, or through the website. Customer Service has placed signs on their doors asking customers to use the drive-thru. We also have a walk-up window located on the Northside of the building for assistance with new sign-ups for utility services and business and liquor licenses. Customer Service can be reached by phone at 229-259-3510 or email

Sign-ups and Disconnects are being handled through the drive-thru 1 or can be sent to our email We ask the customer to use drive-thru 1 to pick-up information, ask questions, and fill out sign-up or disconnect forms. Once filled out, park in the parking lot, and we will call you once the account has been set up to pay.

Drive-thru 2 is for payments only. We are taking credit cards and not requiring the bill for payments.

You can keep up to date with the City of Valdosta by following us on social media via FacebookNextdoorTwitter, or Instagram.


The City of Valdosta will be closed on Monday, Jan. 18, in observance of the Martin Luther King Jr. holiday.
The Sanitation Division will collect GARBAGE ONLY on Monday, Jan. 18. However, citizens who normally have their sanitation collected on Mondays should place their yard waste and bulk items at the curbside by 5 a.m. on Tuesday, Jan. 19, for both Monday and Tuesday pickups.
City sanitation trucks pick up from over 3,500 residents per day. The Public Works Department appreciates citizens’ cooperation and patience as sanitation workers do their best to pick up both routes—over 7,000 customers—on Monday. Since yard waste and bulk item pickups use additional vehicles and manpower, citizens are urged to minimize the amount of yard trash they place curbside throughout the adjusted holiday schedule.
As a reminder, the City of Valdosta Recycling Drop Sites is open 24/7. Residents can place their recyclables at one of the three drop sites throughout the city.

  1. City Lot at the corner of South Lee Street and East Savannah Avenue

  2. Five-Points Shopping Center

  3. City Lot on Hill Avenue (1025 W Hill Ave)


Valdosta Mayor Scott James Matheson launched a ‘Mask Up Valdosta’ campaign on Thursday encouraging Valdosta residents to wear face-coverings in public as a safeguard to slow the spread of COVID-19. This voluntary mask campaign is done in full support of Governor Kemp’s "Wear a Mask" Flyaround Tour of Georgia held earlier this month.

“We want to keep our economy open and ensure our healthcare system has the capacity to treat all patients who need medical care,” said Mayor Matheson. “My mask protects you and your mask protects me. Together, we all can stop the spread of COVID – 19.”

Health experts recommend that people wear cloth face coverings in public settings and when around people who don’t live in your household, especially when social distancing measures are difficult to maintain.

To practice social or physical distancing:

• Stay at least 6 feet (about 2 arms’ length) from other people
• Do not gather in groups
• Stay out of crowded places and avoid mass gatherings

Currently, surgical masks and N95 respirators are critical supplies that should be reserved for healthcare workers and other first responders. Face coverings can be more than just masks. Scarfs, bandanas, etc. will also serve the purpose. Wearing a cloth face-covering limits the spread of germs. Residents should wash their cloth face coverings every day.

Residents are encouraged to take photos wearing their face covering and share via social media using the hashtag #MaskUpValdosta.

“We all have a responsibility to slow the spread of COVID-19 and keep our communities safe. Let’s all do our part to protect one another!” said Matheson.