Southern Co. Says Telemarketing Law is Chilling its Communications With Customers
Tuesday, March 31st, 2015
Southern Co. is complaining that a federal law aimed at restricting abusive telemarketers is chilling the electric giant's ability to communicate with its customers.
Southern, which serves more than 4.5 million customers in four Southern states, on March 26 told the Federal Communications Commission that the Telephone Consumer Protection Act has had "a significant chilling effect" on communications from Southern to its customers.
The law, passed in 1991, was aimed at restricting telemarketers using prerecorded voice messages.