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About Curt Fowler

Authored 120 articles.

Articles

• Curt Fowler on Listening to Your Customers

  Features, July 13, 2015

  There are a lot of great ways you can be listening to your customers. Surveys, using different tools including the Net Promoter Score, are just one of the tools you can use to listen to your customers. Here are some others you can try.

• Curt Fowler on What is Good Strategy?

  Features, June 01, 2015

  This series of posts is a primer on business strategy inspired by Richard Rumelt's book titled "Good Strategy / Bad Strategy" combined with my personal experiences. This series will give you a solid knowledge base so you can set a good strategy for your organization and avoid the bad strategies that plague far too many organizations today.

• Curt Fowler on More Time in Meetings, Less Time at Work

  Features, April 22, 2015

  How could you possibly spend one more minute in meetings and get more accomplished in your work? Here’s how meetings allow you to accomplish more in less time.

• Curt Fowler on Meetings That Drive Results

  Features, March 19, 2015

  Meetings that drive results? I thought that most meetings were just a colossal waste of time. After many years of research, I still do – at least for most organizations. But it doesn’t have to be that way. Having the right meetings, done the right way can and will drive the performance of your organization, Curt Fowler explains.

• Curt Fowler: How Do Your Customers Want to Be Heard?

  Features, February 26, 2015

  We now know that understanding the needs of each of your customer segments is key to your organization’s success. But, did you know that each of your customer groups want to be listened to differently? That how they want to interact with your organization varies based on where they are in your customer lifecycle?

• Curt Fowler on Four Steps to Customer Service

  Features, November 17, 2014

  We've discussed what Customer Excellence is and is why it is worth the effort. Today Curt Fowler shows us how to build customer excellence into your organization.

• Curt Fowler: Get Out of the Building to Succeed

  Features, November 04, 2014

  Iridium was founded in 1991 to deliver a mobile phone system that would work anywhere on Earth. It spent seven years and $5.2 billion to put its service in place. In 1998, the first call on its network was made and nine months later the company was in Chapter 11 bankruptcy. What could Iridium have done differently?

• Curt Fowler on 2 Keys to Effective Resolutions

  Features, August 15, 2014

  What are some of your resolutions or big goals that you hope to accomplish this year Considering your track record of goal accomplishment, how likely are you to achieve them?

• Curt Fowler: Do Customers Buy Because of Your Core Values?

  Features, July 07, 2014

  As we've discussed in previous posts, customers buy brands and they pay more for brands that they want to be associated with. But, it's not just your logo and advertising that creates your brand.

• 4 Steps to Facing the Challenge in Strategy

  Features, June 13, 2014

  Strategy is a way through a difficulty, an approach to overcoming an obstacle, a response to a challenge. If the challenge is not defined, it is difficult or impossible to overcome it.

• Your Brand Equals Higher Profits

  Features, May 23, 2014

  It's proven. Strong brands drive higher profits. In fact, most of the value of some of the biggest corporations in the world are their brand, not their buildings or the equipment.

• Curt Fowler on How GE Uses Lean Innovation

  Features, May 06, 2014

  Lean innovation is not just for startups. According to a recent Harvard Business Review article by Brad Powers, GE is implementing lean innovation principles into its appliance division as it attempts to prove that it can bring manufacturing back to the US and compete successfully.

• Curt Fowler: The #1, Best Exercise To Do With Your Team

  Features, April 14, 2014

  One of the hardest things about building trust in work environments is that there can always be ulterior motives to any good deed we do. We need each other at work. So, how can we do good for someone at work without expecting anything in return?

• Curt Fowler on 2 Keys to Effective Resolutions

  Features, March 31, 2014

  What are some of your resolutions or big goals that you hope to accomplish in 2014? Considering your track record of goal accomplishment, how likely are you to achieve them?

• 3 Steps to Setting Great Objectives in Your Business

  Features, March 04, 2014

  A great shooter picks his first target, hits that target and then moves on to the next. We must do the same in our organizations. Pick the most important target, nail that target and then, and only then, move to the next. Georgia CEO Contributor Curt Fowler shares some strategic objectives for success.

• The Gift of Margin - 3 Ways to Get You Some

  Features, February 13, 2014

  Margin in life is truly a gift and most of us have so little these days. Margin in our calendar gives us time to listen to a friend. Margin in our finances allows us to help a friend, or help ourselves. It is also keeps us out of debt and reduces stress.

• What is Strategy?

  Features, January 30, 2014

  Despite all the consultants in the world wanting you to believe that you could never comprehend strategy at "their level", strategy is quite simple. Strategy is simply a plan to get from point A (where you are at today) to point B (where you want to be at a future date). Curt Fowler shares how all of us use strategy each and every day, even for the simplest of things.

• It’s Half-Time!

  Features, July 02, 2012

  Congratulations. You’ve made it through the first half of 2012 and I’m sure you are more than 50% complete on all the goals you set for 2012…right? If you are like me you might be surprised to find out that the year is half way done! Curt Fowler examines some ways for you to help see your goals through the rest of 2012.

• Curt Fowler on Improving Outcomes Without an Increase in Skill

  Features, April 08, 2012

  Improving and helping capture knowledge are always at a premium in organizations, and sometimes can actually help improve outcomes in your business without an increase in skill set from your employees. Curt Fowler of Fowler & Company talks about the use of checklist to help improve work outcome in your organization.

• Curt Fowler Talks About The Value of Values

  Features, March 01, 2012

  Can the core values of a company create economic value? People often assume that sticking to your values can cost you, at least in the short term. But is that true? Curt Fowler of Fowler & Company takes a look.

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