SGMC Health celebrated the official ribbon cutting of its second Urgent Care location on April 22, with a ceremony that brought together the Valdosta-Lowndes County Chamber of Commerce, SGMC Health Hospital Authority board members, city and county officials, and community leaders. The new service line location at 520 Griffin Avenue is a key milestone in SGMC Health’s continued commitment to providing accessible, high-quality healthcare for South Georgia residents.

Operating alongside SGMC's Occupational Medicine Center in South Lowndes County, the new urgent care began serving patients in January. Open daily from 9:00 AM to 7:45 PM, the center offers walk-in care for non-emergent medicl needs for patients of all ages

“As our community grows, so does the need for convenient access to healthcare,” said Elizabeth Flail, DO, Co-Director of Emergency and Urgent Care at SGMC Health. “This new location helps us better meet that demand and support the well-being of individuals and families in our region.”

Urgent care services bridge the gap between primary care and emergency room visits, offering timely care for minor illnesses and injuries without the need for an appointment. With over 30,000 patients utilizing SGMC Urgent Care services last year, the expansion is a welcome addition for the community.

 “Our team is passionate about delivering a high-quality, convenient experience that patients can trust,” added Dr. Flail. “We’re proud to be accredited by the Urgent Care Association, a recognition of our commitment to safety, efficiency, and excellence in care.”

To further enhance patient convenience, SGMC Health launched a new feature in February that allows patients to check real-time wait times at SGMC Urgent Care locations. Patients can select "Find Urgent Care" in their MyChart app to find the nearest urgent care center and view current wait times, making it easier than ever to plan their visit.

SGMC Health also encourages community members to utilize its “Know, Then Go” website, which helps patients determine whether to seek care at a primary care office, urgent care center, or emergency department. This guidance empowers patients to make informed decisions and receive the right care at the right time.

With 12 primary care offices, four emergency departments, and now, two urgent care centers, SGMC Health offers a full continuum of care to meet the region’s growing healthcare needs

To learn more about SGMC Urgent Care, visit sgmc.org/knowthengo.