Campus Administrator Don Luke, Senior Vice President of Regional Hospital Operations Johnny Ball, Catering Manager John Jones, Health System Hero Reggie Preaster, and President and Chief Executive Officer Ronald E. Dean

SGMC Health is proud to announce that Reginald "Reggie" Preaster, a dedicated member of the Food and Nutrition Department at the Smith Northview Campus, has been named the Health System Hero. This recognition comes as a testament to Preaster's exceptional commitment to providing outstanding customer service and his unwavering dedication to the patients and staff he serves every day. 

Preaster was nominated by Smith Northview Campus Administrator Don Luke, who highlighted the numerous accolades Preaster has received from colleagues across various departments. His infectious smile, positive attitude, and consistent willingness to go above and beyond have made him a beloved figure throughout the health system. His name is frequently mentioned during Nurse Leader Rounding in the inpatient unit, where he is celebrated more than any other individual for his caring spirit and kindness. 

Luke shared, "Reggie's dedication is a powerful reminder that every interaction holds the potential to positively impact a patient's experience and their perception of the healthcare system. His exemplary service is a shining example of SGMC Health’s commitment to providing an unsurpassed patient experience, making him an invaluable member of the team." 

In recognition of Preaster's contributions, the SGMC Health Board of Directors and leadership team honored him with a standing ovation, acknowledging the significant difference he makes each day. Preaster’s actions embody the core values of SGMC Health, proving that "Remarkable People, Extraordinary Care, and Human Kindness" is more than just a tagline—it’s a way of life. 

SGMC Health is proud to participate in an array of recognition programs that honor employees who exemplify these values. To learn more about these initiatives, please visit sgmc.org/recognition.