City of Valdosta Issues April 30th Update on Services and Facilities

Staff Report From Valdosta CEO

Friday, May 1st, 2020

The City of Valdosta has been operating with limited staffing for the past several weeks, allowing many employees to adhere to the Governor’s Shelter in Place order. All city employees will return to work on Friday, May 1. Consistent with guidance on limiting the spread of COVID-19 through social distancing, we ask you to please communicate with our staff over the telephone and internet. Visit the City’s website at for information on services, forms, or other items you need. Staff email addresses are also available online to conduct business via email.

Update on City Facilities

All city facilities will remain closed to the public through May 13, 2020. This includes municipal court, City Hall, Utilities, Public Works and the City Hall annex.

Utility Payments

Utility bills that are in the two month delinquent status may be subject to disconnection beginning Tuesday, May 26. If you need additional assistance, please contact Customer Service.

Customers may pay their utility bills online, pay by phone, or utilize the drive up drop box in the parking lot across from City Hall. The lobby of the Customer Service Department is closed. Customer Service can be reached by phone at 229-259-3510 or email [email protected].

Sign-ups and Disconnects are being handled through the drive-thru 1 or can be sent to our email [email protected].  We are asking customers to use drive thru 1 to pick-up information, ask questions, and fill out sign-up or disconnect forms.  Once filled out; park in the parking lot and we will call you once the account has been set up to pay.

Drive-thru 2 is for payments only. We are taking credit cards and not requiring the bill for payments.

Municipal Court

Municipal Court Operations will resume on Thursday, May 7. You may pay any citation and/or summons prior to your court date in-person at the Valdosta Police Department located at 500 N. Toombs St., Valdosta, GA. You may pay your citation and/or summons on-line at or call 1-800-701-8560.

If you pay your citation and/or summons before your court date, you are NOT required to appear in court unless you are charged with DUI, Shoplifting or Possession of Marijuana.

If you have any questions regarding the payment of your citation, you may contact the Valdosta Police Department at (229) 293-3133. If you have any questions regarding your case, please contact the Municipal Court for the City of Valdosta at (229) 293-3171.

City of Valdosta Events Cancelled Through June 12

The City of Valdosta is committed to the safety and well-being of citizens and visitors. All City special events are cancelled through June 12 due to the COVID-19 situation. The City will continue to re-evaluate this decision. We continue to monitor the COVID-19 situation and encourage our citizens and visitors to abide by the CDC guidelines to prevent the illness from spreading.

You can keep up to date with the City of Valdosta by following us on social media via Facebook, Nextdoor, Twitter, or Instagram.