ClientTell Announces Broadcast Manager for On-Demand Message Broadcasting
Press release from the issuing company
Friday, March 7th, 2014
ClientTell announced the release of Broadcast Manager, a self-service notification solution that enables health providers to quickly communicate with patients and other relevant parties.
With Broadcast Manager, healthcare organizations gain the ability to deliver important notifications to patients and employees when time is a critical factor.
Utilizing phone, email, and text messaging, healthcare organizations can broadcast messages to targeted groups, on demand, through multiple channels in an expedited manner.
Bolstering ClientTell's traditional routine of delivering notifications--which involves professional message scripting and recording, list transmission, inclusion of response options, and other factors--Broadcast allows organizations to easily produce and send messages without intervention or assistance from ClientTell.
This functionality provides greater control of unforeseen circumstances and/or emergency situations that demand near-immediate communication with patients, employees, vendors, and other groups.
Whether it's an inclement weather alert or a last-minute operational notification, Broadcast expands the message delivery capabilities of every healthcare organization.
Scalable to include stored lists or patient-wide populations, Broadcast offers a simple interface that guides administrators through the process of creating a message, selecting a list of recipients, selecting delivery channels, and immediately triggering a message broadcast.
Smart-grid reporting features provide real-time monitoring of broadcasts via the web.
ClientTell's CEO, Patrick Sullivan, explains the importance of Broadcast Manager:
"What's important to us is offering our clients more options and better control. On-demand broadcasting options are an important step in the evolution of our product. And for healthcare organizations, it's reassuring to possess technology that enables them to quickly and effectively respond to every situation."


