60% of IT Pros Consider The IT Department Integral To The Business; Just 43% of Non-IT Feel The Same

Press release from the issuing company

Tuesday, October 30th, 2012

InformationWeek Reports, a service provider for peer-based IT research and analysis, announced the release of its latest research report. How IT's Perceived by Business analyzes results from InformationWeek's 2012 IT Perception survey. 382 business technology professionals responded to this poll.

Research Summary:

InformationWeek polled 246 IT and 136 non-IT professionals to determine how IT is perceived in the enterprise.  Survey results reveal a significant gap between IT's perception of itself as reasonably innovative and effective, and non-IT's lukewarm view.

Findings: 

  • 54% of non-IT respondents consider their IT department a support or maintenance organization, compared with 39% of IT.
  • 84% of non-IT feel IT should be an enabler, but not the decision-maker; 67% of IT are in agreement.
  • Over two-thirds (68%) of IT respondents believe business users are moderately to completely happy with the quality, timeliness, and cost of IT projects; just 50% of non-IT agree.
  • IT and non-IT are in agreement about the future importance of the internal IT team, with about 60% of each believing IT will become more critical to the business over the next two years.

For full access to the research data, members can download nowhttp://reports.informationweek.com/abstract/83/9062/IT-Business-Strategy/research-2012-it-perception-survey.html?cid=rpt_press_rls