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About Ed Farley

Authored 3 articles.

Ed Farley is an innovative leader with over 40 years’ experience as a turn-around agent with Fortune 500 companies, primarily in the manufacturing and distribution industries. As founder and managing partner of Ed Farley and Associates, Ed creates targeted solutions for organizations experiencing critical transitions. Farley’s approach is to analyze the front end of a company in order to create an action plan that will increase revenue quickly and efficiently. Farley developed Market Check Analysis, EFA Market Check Plan and EFA market Check Dashboard as the critical tools providing original solutions for corporate change.

    Articles

  • Ed Farley on What is CRM?…You Really Should Know

    Features, June 08, 2015

    There are a myriad of CRM software companies out there; SalesForce, Infusionsoft, Snapforce, SageCRM and Bullhorn are some of the most popular. Some are web based and other are “in-house” managed. The CRM solutions all vary in complexity, some are even designed for specific industry types.

  • Ed Farley: Do You Have The Right Customers?

    Features, May 08, 2015

    The phrase…”the customer is always right” may be wrong. One of the biggest challenges for business is to determine who their customers should be. Too often we do not realize that may of our customers cost us profit.

  • Ed Farley: What Do Your Customers Think?

    Features, March 20, 2015

    How many times do you hear companies brag that they are…world-class ….have top-rated products! How often do we hear the claims of an incredible sales force! The best customer service! Are these claims true? How do they know? How do you know?