About Andy Beal
Authored 1 article.
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4 Quick Tips For Improving Customer Feedback
Features, September 29, 2011
Are you asking your customers how well they are enjoying their experience with your company? Waiting for them to post a review on Yelp, Amazon.com, eBay, Trip Advisor, etc., is like rolling the dice on your online reputation and hoping for two sixes. So, here are some ideas for creating a feedback loop so you can grab any praise, or fix any issues, before your customer gets to their web browser.